FAQs
What is Reserved Membership?
1
Reserved Membership is designed for clients who want a consistent weekly routine and a guaranteed time in the studio.
Members have a recurring weekly appointment reserved just for them and receive a lower per-session rate than single or package sessions.
Many clients who attend regularly choose membership because it creates a steady rhythm and removes the need to rebook each week.
What are the benefits of membership?
2
Reserved Members receive:
• A recurring weekly appointment reserved exclusively for them
• Priority scheduling for additional sessions
• Lower per-session rates
• Up to 2 sessions that can roll over if unused
• Up to two scheduled pauses per year (up to two weeks each)
• Access to the member add-on rate for extra sessions
Membership is designed to support consistency while still allowing some flexibility for real life.
How does rollover work?
3
Up to 2 unused sessions may roll over at any given time.
Rollover sessions must be used within 30 days and do not accumulate beyond the two-session limit.
This helps keep the schedule balanced and ensures availability for all members.
What if I need to change my weekly session one week?
4
Life happens.
If you need to move your scheduled session during a particular week, Carleigh will always do her best to accommodate an alternate time.
However, alternative times are based on availability and cannot be guaranteed.
Can I pause my membership?
5
Yes.
Members may schedule up to two pauses per year, each lasting up to two weeks. This is helpful for vacations, travel, or particularly busy seasons.
What if I want an extra session?
6
Members may add additional sessions at the member add-on rate of $115 per session, based on availability.
For clients who prefer a more flexible approach, single sessions and 5-session series are still available.
This option works well for clients with changing schedules or those who attend less regularly.
7
Flexible Scheduling Options
What happens if Carleigh needs to cancel or is out of town?
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If Carleigh needs to cancel a session, you will always receive either a session credit or a refund, whichever works best for your account.
How do I know which option is best for me?
9
Clients who attend weekly or more typically prefer Reserved Membership because it guarantees their time and provides the best per-session rate.
Clients with more variable schedules often prefer flexible booking.
If you’re unsure which option fits your schedule best, feel free to reach out — Carleigh is always happy to help you decide.